Jan. 30, 2026
What does it really take to design learning that works?In this episode of Conversations with Rich Bennett, Rich is joined by instructional designer, professor, and podcast host Jackie Pelegrin, who brings nearly two decades of experience in higher education and curriculum design.Jackie breaks down what instructional design actually is, why so many online courses fail to engage learners, and how education must be built with intention, empathy, and real-world outcomes in mind. The conversation also explores AI in education, adult learning challenges, podcasting as a teaching tool, and how Jackie turned one of her most popular podcast series into a book.Whether you’re an educator, trainer, podcaster, or lifelong learner, this episode delivers practical insights and behind-the-scenes wisdom on designing learning experiences that truly stick.